Microsoft Dynamics CRM

Consulting | Design | Deployments | Migrations | Updates | Training | Integration Services

What is CRM?

Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields.

CRM solutions can deliver ROI through marketing automation, customer service, and sales force automation. Deliver amazing customer experiences every time. Microsoft Dynamics CRM helps you turn every customer into a happy customer. Watch the Microsoft Dynamics Global Premiere Event to learn more about Microsoft Dynamics CRM 2013.

Microsoft Dynamics CRM offers both on-premise and cloud-based CRM solutions to meet your unique business needs. We also offer mobile CRM apps and platforms that allow you to manage your customer relationships on your mobile devices, and tools that integrate data and reporting from social media directly into your CRM application.

Let CloudStrategies work with you to deliver an optimal CRM platform that will help you manage your business requirements.

 

Sell effectively

Your customers know more than ever before—making buying decisions before you can even engage. Your sales team must adapt to the new customer journey. We enable you to zero in, win faster, and sell more.

Care everywhere

Service expectations have changed forever. Customers expect quality, personalized service, on their terms. We help you earn loyalty, empower agents, and drive resolution with amazing service—at any time, via any channel.

Market smarter

Marketing needs are constantly changing. You need to engage customers in new ways across new channels, while showing the ROI of investments. We help you engage customers, build pipeline, and demonstrate impact.

Social for everyone

Social insight can inform great customer experiences, ensuring that messages resonate while highlighting trends that impact your brand. But it shouldn’t cost a fortune or be limited to a few—it should be part of everything you do.

Questions?

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973.630.5020

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